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Am I able to use Spiceworks online with a website. So that my online customers can open tickets? This topic first appeared in the Spiceworks Community
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Welcome to Spiceworks, Ray!Good question. Are you wanting to integrate the help desk portion into a private website or CRM? Or do you want people to log into your help desk that's installed locally?If...
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Do you mean access spiceworks from the outside your network? If that is the question then yes.
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So i'm opening a small tech shop and want to use spice works for my ticketing system. Right now I'm running it locally from my home computer. And want to know if it's possible to run it inside my...
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Would it be better to run it from the cloud or locally from my home computer. or does it make a difference at all
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rayeinolf wrote:So i'm opening a small tech shop and want to use spice works for my ticketing system. Right now I'm running it locally from my home computer. And want to know if it's possible to run it...
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How about just the front end (user) .And is there a way to send my customers to the front and to be able to fill out tickets. This a wordpress site btw
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rayeinolf wrote:How about just the front end (user) .And is there a way to send my customers to the front and to be able to fill out tickets. This a wordpress site btwUnless you make your entire...
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There is also the cloud/hosted version of the Help Desk: http://community.spiceworks.com/help-desk-cloud-edition.It's a paid service but may be better than having to deal with the security concerns...
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